- Meeting and greeting clients; - Conference rooms booking; - Answering and forwarding phone calls; - Temporary badge administration; - Monitoring visitor access and maintaining security awareness (car parking and visitor registration); - Providing general administrative and clerical support; - Satisfying demands of the company; - Preparing special guest badges for events; - Rearranging conference rooms' layout for events; - Monitoring and maintaining special company databases (i.e. opening, editing and coordinating requests in Technical Support base); - Knowledge of staff movements in and out of organization, and providing tuition to new Reception secretaries (controlling secretaries awareness of the security rules, company structure and other important rules of the company). - Editing employment position instuction and job description for Reception secretaries; - Monitoring and maintaining office equipment; - Controlling inventory relevant to reception area, ordering essential office supplies for Reception desk and conference rooms. For the time of my work as Reception Chief Secretary, I have gained experience in working with relevant software applications (i.e. IBM Notes, Open Office, Lotus Symphony) and improved my skills in working with MS Office. Moreover, during the period of working in IBM, I have worked out several instructions to maintain an appropriate level of customer care.

Социальных и гуманитарных наук, Лингвистика и межкультурная коммуникация